UNLOCK STATUS:
Completely Unlocked
Device for Local and International Carriers.
EXCELLENT CONDITION HAS FOLLOWING FEATURES.
Looks Like New at First
Glance.
Physical Body: At First Impression Device looks as New. No Dents, scuff
etc.
Lens: No visible scratches
LCD: No Dead or Stuck Pixels. No halos or screen burn.
Minimum Battery life of
85%.
Also tested on 21 Point
Check System which includes functions like charging – LCD Touch – WIFI
Bluetooth – Texting – Unlock Status and other Key Functions.
Comes with 1 Year Warranty from All State Insurance.
eBay has partnered with
Allstate to include a powerful warranty with every eBay Refurbished product.
So, you’re covered in the event your item breaks or malfunctions.
PACKAGING / KITTING.
Once the device is
Tested, Cleaned and Graded, the device is packaged & kitted properly. We
ensure that product is securely packaged for shipping.
LABELED.
All our Refurbished
products have been labeled by our Quality Control Department and placed in the
warehouse.
All IMEIS are recorded.
ACCESSORIES INCLUDED
1) A
certified Charger for the Device.
2) A certified Sync Cable for the
Device.
STORE POLICY
HANDLING TIME:
Same Day, All order
placed by 10.00AM CDT (Dallas). All order placed passed 10:00AM CDT (Dallas
will be shipped next day.
This does not include
Weekends and US Holidays.
SHIPPING:
Typically all parcels
are delivered between 2 – 3 Days after dispatch.
Options for Fast
deliveries are available as well.
High $ Value Items would
need Signature or can be held at a convenient location to be picked up.
Signatures maybe added
based on the location of delivery or recommendation from carrier.
PAYMENTS:
Payments accepted like
PayPal, Apple Pay, Samsung Pay, etc.
Starting a Claim with All State Insurance:
https://pages.ebay.com/refurbishedprogramwarranty/index.html
File a claim at Allstate
Protection Plans anytime, 24/7. Have your receipt and covered item with you.
Many claims are approved
instantly. In other cases, a specialist will guide you through the next steps.
All State will repair
your item. If we can’t repair it, we’ll send you a replacement or reimburse you
for one.
REPLACEMENT/EXCHANGE:
Replacement will be
offer depending on the stock availability.
STARTING A RETURN:
1. Find the item in My eBay under Purchase History and select
Return this item from the More actions drop-down menu.
2. Select the
reason for the return. Depending on the seller’s return policy, we may put you
in touch with the seller directly.
3. If photos
of the item would be helpful for documenting the condition of the item you
bought and received, you can upload photos. Both eBay Customer Service and the
seller can see them. You can upload as many as 10 photos (PNG, JPEG, BMP, or
GIF; max size 5MB). You can add photos until the return process is closed.
Uploaded photos can be removed only by contacting Customer Service.
4. Depending
on the return policy, we’ll provide you with a return shipping label and
packing slip.
5. Pack the
item carefully. Include the packing slip, apply the shipping label, and send
the item back to the seller. You must return the item within 5 business days of
requesting the return. It is a good practice to include tracking information
when returning an item.
6. You can include a
note for a replacement if its preferred.
7. Make sure to remove
any iCloud, Google Account from the device before sending otherwise a
restocking fee would be charged.
HOW TO REMOVE ICLOUD:
Go to iCloud.com and log
in.
Go to Find my iPhone.
Select in top middle
“All Devices.”
Select the device that
was returned to us.
Select where it says,
“All Devices” and there should be a small “x” on the right
side of the item that was returned to us.
When you hover over the
“x” it should say remove and click it and you should get a message
warning that says, “If you remove the item another person can put their
apple account on it”.
***Warning***
MAKE SURE NOT TO ERASE
THE ITEM BUT REMOVE THE ITEM
HOW DO I RESET MY APPLE PHONE?
- Press and quickly release the
volume up button.
- Press and quickly release the
volume down button.
- Press and hold the side button.
- When the Apple logo appears,
release the side button.
TO CONNECT YOUR APPLE WATCH TO YOUR IPHONE, YOU CAN TRY THESE STEPS:
To connect your Apple
Watch to your iPhone, you can try these steps:
Press and hold the side
button on your Apple Watch until the Apple logo appears.
Hold your iPhone near
your Apple Watch until the Apple Watch pairing screen appears on your iPhone.
Tap Continue on your
iPhone screen.
Press Set Up for Myself.
If the pairing screen
does not appear, open the Watch app on your iPhone and select Start Pairing.
Use your iPhone’s camera
to scan the pattern displayed on your Apple Watch’s screen.
Starting a Claim with All State Insurance:
https://pages.ebay.com/refurbishedprogramwarranty/index.html
File a claim at Allstate
Protection Plans anytime, 24/7. Have your receipt and covered item with you.
Many claims are approved
instantly. In other cases, a specialist will guide you through the next steps.
All State will repair
your item. If we can’t repair it, we’ll send you a replacement or reimburse you
for one.
HOW TO CONTACT US:
Steps to get in contact
to US on the eBay messaging system
1. Please
go to your purchase history and find the order from our side.
2. On
the right side of the order it will say more actions.
3. Once
you click that it will say to contact the seller.
4. Pick
send seller a message. From there please write your message to us!
5. Please
note that you will get a reply within 24 hours (Monday- Thursday) so please be
patient.
For all issues or
inquiries, you might have to please message us on the messaging system before
negative feedback is left as we are here to help! Thank you for your business.