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We aim to process your order within 2 working days of receiving clear payment confirmation. If for any reason you wish to cancel your order, please seek advice from eBay as soon as possible or contact us directly.
We will update the tracking details of your order on eBay as soon as the item ships.
Please ensure your delivery address details and contact number are correct before confirming your order.
If you discover any missing parts or damage, please contact us within 14 days after receiving your order using the “Contact Seller” option so that we can provide a solution for you.
You can also reach out to us within 30 days after receiving your order to return unused items. Please contact us using the “Contact Seller” option before attempting to return the items.
Please note that for all returns deemed as unsuitable, we are not responsible for return shipping costs, and these fees cannot be refunded. Thank you for your understanding.
We are committed to ensuring 100% customer satisfaction. If you are dissatisfied with your purchase or experience with our company, please feel free to contact us at any time. We will do our best to resolve the issue for you.
To reach us, please check the Business Seller information or email through the eBay messaging system. You can find the “Contact Seller” option on your eBay order. We aim to respond within 24 hours.
Crestlive Products committed to offeringhigh-quality furniture has masteredknowledge and experience to providecompetitive products for you.
Since 2019, we have been focusing on indoor and outdoor home products for the US market. We work directly with multiple professional manufacturers to provide our customers with high-quality products.
We have a total of 30 warehouses located in CA, TX, GA, and NJ. We support free shipping via UPS and FedEx, excluding remote areas such as Alaska and Hawaii. With over 4 years of experience in parcel and LTL shipping, we continuously optimize our packaging and operational processes to ensure fast, accurate, and secure delivery of every product to your doorstep.
We firmly believe that customer feedback is the driving force behind our progress. We are delighted and look forward to receiving messages and comments from each and every customer. If you have any questions or suggestions, please feel free to contact us directly. We are always here
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