Contact Us
Payment
Shipping
Returns
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1. If you have any questions or concerns about the product or the auction, please
contact our customer service department via email or send us message on eBay my
messages. We will give you a response in 24 hours.
2. All emails will be responded to within 12-24hours.
1. We accept payment methods : PayPal, Payoneer, Visa, Master Card, American Express , Discover and Credit Card, etc.
2. We appreciate prompt payment and look forward to your business in the future.
3. Unpaid item will be filed without receiving payment in 7 days from listing
ended.
4. If for some reason there is any issue with the purchase, please contact us prior
to leaving feedback, and we will be glad to work with you to have it resolved.
1. We take great care packaging every item to ensure safe quality shipping.
2. We ship UPS/FedEx depending on your location and the shipping method you have
chosen.
3. Most shipments are sent out within 1-3 business day after payment is confirmed or
cleared, unless stated on otherwise in the listing.
4. Packages are not shipped on Saturday and Sunday. Transit time varies and depends
on the carrier, we cannot be held responsible for delays caused by carriers.
5. Please make sure to provide the correct shipping address when placing your order,
orders will be shipped out to the shipping address provided by eBay.
6. Shipping time by eBay is estimated and not guaranteed and is subject to change
especially during peak periods.
7. Orders shipping to Hawaii, Puerto Rico, Guam or Alaska may not select the Free
shipping option for this item, if free shipping is selected for one of these
destinations we reserve the right to cancel your order.
1. We offer a 30 day return policy on all items. (Unless stated otherwise in the
listing).
2. We ONLY accept the return for original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.3. Returns should be packed in proper packaging to avoid damage to the item or it
original packaging.
4. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.
5. Please allow 3-5 business days after we receive your package to process your
return.
6. Any returns that violate this return policy will not be accepted and will be sent
back at customers’ expense.