AudioSavings Return Policy:
At Audiosavings, we strongly believe in customer
satisfaction and therefore offer free return shipping within 30 days of purchase
on all items returned to us within the continental USA.
Prior to returning merchandise, contact us and we will give
you a return authorization # and a return label.
You may return this item for a refund within 30 DAYS of purchase.
Warranty Repair/Exchange Period: 1 YEAR
If your item is defective or you want to return it for any
reason within the first 30 days of when it was delivered to you; you have the
following options:
- We will send you a pre-paid shipping label to replace the item for a brand new one.
- We will send you a pre-paid shipping label to exchange the item for another item of your choice. If the item you chose is more or less money we will work out the price difference with you.
- If you are returning a working item in used condition for a refund there will be a
20% used item fee deducted from your refund. All replacements and exchanges are
free.
Replacement/Processing Time:
Your replacement or refund will process within 3-5 business days of when we receive the item.
Please note items with physical damage un-related to shipping are not covered under warranty. Registered software cannot be returned.
You MUST notify us within 48 hours if you receive an item that was damaged during shipping.
Process for returning items
Please email us with your eBay user ID, Item code / model #, Condition of the item, and the reason for your return. Please also indicate whether you would like a replacement, an exchange, or a refund. We will supply you with a reference number (RMA #) to put on the package which will ensure quick processing of your return. All returns require a RMA# to be returned back to our facility.
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