We accept returns within 30 days of receiving your order. All merchandise must be returned in its original condition. Due to health precautions, we cannot accept returns on Used Makeup, Skincare and Hair care products. Unless its an error from our end. We are not responsible for the shipping cost to return an order. We will pay for return shipping it its an error from our end.
We offer no questions asked /money back policy. In order to get refund or replacement, all items must be returned in same condition in which you received within 30 days. Prior To return you must request return authorization from us. If you ordered wrong product Or wish to return for any reason. You can return unopened item we will refund in full But refund will be given upon receipt of the Product. Please send the unopened product back to the address below in its original sealed packaging. We will issue refund upon receipt of the Product. If you want to try any item, try from store first. For return, Send us an e-mail with the subject line “Return” & To ensure your return is processed correctly, please include the following information when you email us:
- Date Of Purchase
- EBay Username
- Full Name
- Item name and number
- Reason for returning your order
All returns must have a tracking number. We are not responsible for the return package until the tracking number is marked as “delivered” to our facility. Once received, please allow 3-4 business days for your return or exchange to be processed.
English
Arabic
