1 x Tool Kit
1 x User Maual
Care & Warranty
Please be sure to charge your scooter fully before first usage. Don’t skip this as it’s important and prolongs the life and capacity of your battery.When using e-scooter – please take extra care and wear some protective gear. It is not a toy.If the product faulty when you first receive it – please coontact us straight away so it can be looked into.
The product comes with 2 year warranty. If it’s factory fault – We will send a part to change it yourself. Or you may want to post to US based aftersales point if the repair is too dificult. If you damage caused by yourself (not manufacturers fault) – you can still purchase the parts from AOVO PRO to repair your scooter.
Contact us
We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24-48 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns. We’d like to be sure you are completely satisfied with your purchase. If for any reason you’re not 100% happy – please contact to discuss the matter.
Returns
30-day “change of mind” return policy from the day you receive the goods. If for any reason no longer want the item – you can send the item back at your own expence for a refund. Requirement for returning the item: the good must be unused, unopened, undamaged.
14-day return policy for items that are faulty – replacement or refund will be issued only after the goods comes back and get inspected.
If you request a return while meeting the above requirements, please contact me first. I will provide you with a return address or a mailing label.
Shipping
It can only be delivered to eBay registered addresses. Addresses cannot be changed after the order has been placed. Handling time around 1-3 working days. It will be shipped by tracked delivery service. Tracking details will be uploaded as soon as available.
Late/failed courier collections, warehouse errors, fuel shortages does happen every so ofter – please be patience is something like this occurs.